Refund policy

At 1Bro3Glow, we cherish our customers and prioritize your satisfaction. Your purchase is subject to applicable consumer protection laws, including the EU Sale of Goods Directive (2019/771), which guarantees certain rights that cannot be excluded. Nothing in these terms restricts your legal rights under applicable law.

 

For all refund and return inquiries, please contact us at info@bbody.mt

 

Damaged or Faulty Items:

We inspect every product before dispatch. If you receive an item that is damaged or faulty, please contact us immediately. We may request photographic evidence to assess the issue. Once confirmed, we will arrange a replacement or refund as appropriate.

 

Change of Mind and Exchanges:

If you wish to exchange an item for a different variant (e.g., color), the item must be returned within 60 days of purchase, unused, in its original condition, and in original sealed packaging.

 

 

Commitment to Quality:

Our products are crafted with the highest-quality materials. If you are dissatisfied for any reason, contact us at info@bbody.mt and a team member will assist you promptly.